Te Whai Community Trust is seeking a professional and customer service-oriented individual to join our team as a part-time Receptionist and Administrator. You will be the first point of contact for Te Whai and will play a crucial role in providing excellent customer service, managing administrative tasks, and ensuring smooth day-to-day operations. This position may grow to full time as we increase our services.

Responsibilities:

• Greet and welcome visitors in a friendly and professional manner.

• Answer and direct incoming phone calls to appropriate personnel.

• Manage incoming inquiries including phone, email, in person, and Facebook/Instagram.

• Provide general administrative support including data entry, filing, and maintaining office supplies.

• Schedule appointments, clear emails, manage calendars, subscriptions and directory.

• Assist with organizing and coordinating meetings, minutes and events.

• Provide administrative support to various departments as needed.

• Upkeep of volunteer and staff files.

• Ensure the reception area is tidy and presentable at all times.

• Adhere to company policies and procedures, including maintaining confidentiality of sensitive information.

Qualifications:

• Previous experience in a receptionist, administrative, or customer service role preferred.

• Excellent communication skills, both verbal and written.

• Professional and friendly demeanour with strong customer service orientation.

• Ability to multitask and prioritize tasks in a fast-paced environment.

• Proficient in using Google Suite (Drive, Doc, Sheets, Calendar )

• Ability to quickly learn digital marketing and management tools (Notion, Power Diary, Canva, email marketing)

• Strong organizational and time management skills.

• Ability to work independently and collaboratively as part of a team.

• Attention to detail and accuracy.

Schedule:

• Part-time position, approximately 12 hours per week to start with potential to grow to full time in the near future.

• Shifts during regular business hours, some allocated for special events.

If you are a reliable, organized, and customer-oriented individual with excellent administrative skills, we would love to hear from you. 

Please submit your CV and cover letter to Kiri Eriwata, General Manager, email: kiri@tewhaicommunitytrust.co.nz to apply for this role.

Application close Thursday 11th May 5pm  and interviews will be held on Tuesday 16 May

Join our team and contribute to our organisation's success by providing exceptional administrative support and delivering outstanding customer service to our clients and visitors. We look forward to welcoming you to our team!