Getting Help
Please be aware we are not crisis service. You can self-refer via this LINK for our services but if you need urgent help, please seek it now. These numbers and websites only work if you’re in Aotearoa, New Zealand.
For comprehensive online services, please go to the Northland Wellbeing page.
Emergency (Police, Ambulance, Fire) - phone: 111
Police
Non emergency phone 105
Mangawhai Police (non-urgent calls) Office 09 423 1060
Mangawhai Police Confidential Hotline 09 423 7547
Helplines....
Don’t wait. If you need to talk to someone or feeling overwhelmed and hopeless, always remember to reach out to a trusted friend, family or whānau member - sharing our problems or feelings with others does help.
If you need to talk to someone right now, contact one of the following helplines:
Addiction
Alcoholics Anonymous - 0800 22 96757 (available 24/7)
Alcohol & Drug Helpline - 0800 787 797 or text 8681 (available 24/7)
Crisis
If you, or someone you know, is talking about suicide, is unsafe or in an emergency situation, please phone 111 now. Click here for helpful information on supporting someone who is in immediate risk of suicide.
Te Puna Oranga - 0800 222 042 - whānau crisis line (available 24/7)
Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)
Mental Health Crisis Line – 0800 223 371
Samaritans Helpline - 0800 726 666
Elder
Elder Abuse Helpline - 0800 32 668 65 (available 24/7)
General health
If it’s not urgent but you feel like you might need help with some health issues, your doctor is a great person to talk to. Give them a call and make an appointment. They’re there to help.
Please phone your doctor or Healthline 0800 611 116 (available 24/7)
Mental Health
Need to talk? Call or text 1737 for free mental health support from a trained counsellor
Lifeline - 0800 543 354 or text HELP (4357) for free, 24/7, confidential support
Depression Helpline – 0800 111 757 or free text 4202 to talk to a trained counsellor
Youthline - 0800 376 633, free text 234, email talk@youthline.co.nz
OUTLine NZ – 0800 688 5463 (all-ages rainbow mental health helpline)
Migrant, Refugee and Asian Services
Shakti - 0800 742 584 - for migrant and refugee women (available 24/7)
Asian Helpline – 0800 862 342
Violence and Sexual Harm
If you are a victim of family violence, sexual violence, or if there is someone that makes you fearful, threatens or harasses you, seek help as soon as possible. You have the right to be safe.
Safe to Talk Sexual Harm helpline – 0800 044334, text 4334, email support@safetotalk.nz
Rape Crisis – 0800 88 33 00 (available 24/7)
Women's Refuge - 0800 733 843
Shine domestic abuse services - 0508 744 633 (available 24/7)
Hey Bro - 0800 HeyBro (439 276) - Supporting men to be free from violence
Help - 0800 623 1700 - Preventing sexual abuse, supporting survivors
Safe Network - 09 377 9898 or email us at info@safenetwork.org.nz
Victim Support - 0800 842 846
It's Not OK - 0800 456 450 - Family violence information line to find out about local services or how to help someone else
Family violence information line - 0800 456 450 - to find out about local services or how to help someone
Youth
Kidsline – 0800 54 37 54 (for under 18s)
What’s Up – 0800 942 8787 (for 5–18 year olds, available 11am–11pm 7 days a week. Online chat also available via www.whatsup.co.nz 11am - 10.30pm, 7 days a week)
Youthline - 0800 376 633, free text 234, email talk@youthline.co.nz
Oranga Tamariki - 0508 326 459, email: contact@ot.govt.nz - for concerns about children and young people
Additional Resources/Websites
Free Apps for Young People Click here for a list of apps available for download
